ITCP service

Managed Cloud Services

Let our engineers look after your cloud.

Proactive monitoring and response
Tested backup and disaster recovery
Predictable monthly costs

Overview

What this means for your business

Our managed cloud services keep your Azure and Microsoft 365 environments healthy, secure and cost-effective, so your team can focus on the business. We monitor, patch, back up and continually improve your environment, with regular reviews and clear reporting.

Technical insights

What we deliver

Monitoring and alertingAzure Monitor and Microsoft Defender alerts handled by our engineers.

Patching and updatesPlanned, tested updates with Azure Update Manager.

Backup and disaster recoveryAzure Backup and Site Recovery, with regular restore tests.

Security operationsOngoing security hardening and incident response.

Cost reviewsRegular FinOps reviews to keep spend under control.

Service deskSupport from our London-based team, Monday to Friday, 9:00 - 17:00.

How it works

From first step to lasting value

1Onboard

2Monitor

3Maintain

4Report

5Improve

By the numbers

Why it matters

241 days

Average time to identify and contain a data breach.

Source: IBM Cost of a Data Breach Report, 2025

43%

Of UK businesses reported a cyber breach or attack in the last 12 months.

Source: UK Cyber Security Breaches Survey 2025/26

29%

Of cloud spend is estimated to be wasted.

Source: Flexera State of the Cloud, 2026

Industry figures from the sources shown. Vendor-commissioned studies model composite organisations, so your own results will vary.

Technology

Tools and platforms we use

Azure Monitor
Azure Backup
Azure Site Recovery
Azure Update Manager
Microsoft Defender for Cloud
Microsoft Sentinel
Microsoft Cost Management

FAQs

Common questions

What hours do you support?

Our London-based service desk is available Monday to Friday, 9:00 - 17:00. We will agree monitoring and escalation arrangements with you as part of your service.

Can you manage environments you did not build?

Yes. We start with an onboarding review and fix any gaps before taking over day-to-day management.

How is the service priced?

We agree a predictable monthly fee based on the size and complexity of your environment. Talk to us for a tailored quote.