AI & Copilot Enablement
Put AI to work safely, from Copilot to custom AI agents.
- Productive, well-governed Copilot adoption
- AI agents that automate real processes
- Responsible AI policies and controls
What this means for your business
AI delivers the most value when it is built on good data, strong security and clear governance. We help you prepare for AI, roll out Microsoft 365 Copilot with the right controls, and design custom AI assistants and agentic workflows on Azure that connect to your systems while your people stay in control.
What we deliver
From first step to lasting value
Why it matters
Upper projected three-year ROI for SMBs using Microsoft 365 Copilot (range 132% to 353%).
Source: Forrester TEI, commissioned by Microsoft, 2024Of enterprise software applications expected to include agentic AI by 2028, up from under 1% in 2024.
Source: Gartner, October 2024Of day-to-day work decisions expected to be made autonomously by AI agents by 2028.
Source: Gartner, October 2024Industry figures from the sources shown. Vendor-commissioned studies model composite organisations, so your own results will vary.
Tools and platforms we use
- Microsoft 365 Copilot
- Copilot Studio
- Azure OpenAI
- Azure AI Search
- Microsoft Purview
- Power Automate
- Microsoft Fabric
Common questions
Is our data safe with Copilot?
Microsoft 365 Copilot works within your existing permissions, so the key is making sure those permissions are right. We review data access and apply sensitivity labels before roll-out.
What is agentic AI?
Agentic AI goes beyond answering questions. An agent can plan steps, use tools and complete tasks, such as triaging requests or updating records, with people approving the important actions.
Where should we start?
Usually with a short readiness assessment and a focused pilot on two or three high-value use cases.
Ready to talk about your cloud and AI plans?
Book a one-to-one session with an ITCP expert, or send us a message.
